Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,805,403

members

57

online now

1,951,878

discussions

Top

Getting DRM Support error 6003

New Poster

Getting DRM Support error 6003

Getting Microsoft Silverlight error 6003, DRM support

Tags (1)
Silver Problem Solver

Re: Getting DRM Support error 6003

Hello,

I would try clearing your cookies, clear cache in your browser and dont use ie9 use firefox or chrome. Update java and try to reinstall silverlight then see what happens.

Official Employee

Re: Getting DRM Support error 6003


vpisu4ever wrote:

Getting Microsoft Silverlight error 6003, DRM support


Try completely uninstalling Microsoft Silverlight and then install it again. Now try watching a video and let me know if it works.

 

Thanks,

Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Discussion stats
  • 2 replies
  • 796 views
  • 0 kudos
  • 3 in conversation