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Game of Thrones Seas 3, Ep 5 won't play (prior episodes work fine)

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Game of Thrones Seas 3, Ep 5 won't play (prior episodes work fine)

I've watched Game of Thrones episodes on the xfinitytv site up until Seson 3 episode 5, which only plays up the message about mature audiences, then stops.  The progress bar at the bottom says :07 and it's all the way to the right, as if it's played the entire episode. 

Accepted Solution

Re: Game of Thrones Seas 3, Ep 5 won't play (prior episodes work fine)

This issue has been resolved.

 

Thank you for your patience and sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support

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Official Employee

Re: Game of Thrones Seas 3, Ep 5 won't play (prior episodes work fine)


cclark88 wrote:

I've watched Game of Thrones episodes on the xfinitytv site up until Seson 3 episode 5, which only plays up the message about mature audiences, then stops.  The progress bar at the bottom says :07 and it's all the way to the right, as if it's played the entire episode. 


 

Thank you for reporting this issue. I have forwarded this to the appropriate team and it should be resolved shortly.

 

The video does work but the experience is not optimal. After the "It's HBO" screen, please wait appropriately 30 seconds and then the video will start.

 

Thanks,

Joe




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Official Employee

Re: Game of Thrones Seas 3, Ep 5 won't play (prior episodes work fine)

This issue has been resolved.

 

Thank you for your patience and sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
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