Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,507

members

65

online now

1,952,587

discussions

Top

GIRLS HBO EPISODE 6 & 7

ANSWERED
New Poster

GIRLS HBO EPISODE 6 & 7

It has been a week and I still cant get the tv series GIRLS Episode 6 to play. I've watched all the other

episodes from 1-5 and 7-9 but this one doesn't work. 

 

This is the message that appears on the window:

 

This video cannot be played.

We've experienced a playback error. (Error 3222)

Please try deleting your cookies and browser cache and refresh this page.

Still having problems? Try our forums.

 

I hope someone can get this up and running again. 

Thanks. 

 

Accepted Solution

Re: GIRLS HBO EPISODE 6

Hi all,

 

These issues have been resolved and the episodes are now working.

 

Thank you for your feedback and sorry for the inconvenience,

Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

View answer in context
Tags (1)
New Poster

Re: GIRLS HBO EPISODE 6

Same issue here. Did all the fixes under the thread for error 3222 then got error 571. Did those fixes as well and it said...almost ready to watch-update silver-whever it is-then got error 3222 again.

 

I am exhausted from trying to fix this problem...

Official Employee

Re: GIRLS HBO EPISODE 6


ricknroni wrote:

Same issue here. Did all the fixes under the thread for error 3222 then got error 571. Did those fixes as well and it said...almost ready to watch-update silver-whever it is-then got error 3222 again.

 

I am exhausted from trying to fix this problem...


Only episodes 6 (Error 3222) and 7 (Error 3192) are not working for me. Our team is further looking into this and I will update you when this is resolved.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Official Employee

Re: GIRLS HBO EPISODE 6

Hi all,

 

These issues have been resolved and the episodes are now working.

 

Thank you for your feedback and sorry for the inconvenience,

Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Discussion stats
  • 3 replies
  • 810 views
  • 0 kudos
  • 3 in conversation