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Full Screen not really full screen

Frequent Visitor

Full Screen not really full screen

Want to try and get my X1 online to have full screen I have attached file to show you what I mean can't seem to find any settings that will enable me to do this any help will be appreciated and thanks in advance.

full screen.jpg
Cable Expert

Re: Full Screen not really full screen

What kind of device are you playing it on?




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Frequent Visitor

Re: Full Screen not really full screen

I'm using a Windows 10 computer on the other computer it is full screen  the way I expect it to be and neither has any graphics cards.

Cable Expert

Re: Full Screen not really full screen

Are you using Edge, Internet Explorer or another browser like Chrome?




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Visitor

Re: Full Screen not really full screen

I am in a very similar situation. Press full screen and picture barely gets any bigger. But this is only happening in the new version of the web player and with live TV. Recorded shows and onDemand go completely full screen with no border. Live TV is surrounded by large black bars in full screen mode. I am using chrome.

New Poster

Re: Full Screen not really full screen

yes same thing here in the new version  no borderless full screen mode when watching live tv,  the old version had  borderless full screen. i would like full screen borderless back please not much screen to give up to this blank black border on all sides now.. chrome here too.

New Poster

Re: Full Screen not really full screen

please fix this comcast...

Official Employee

Re: Full Screen not really full screen

Please filter by "High Definition" or "Available out of home".  If your station is available under either of those options, the image will be full screen.  Note that "Available out of home" will show you the "TV Go" version of the channel that may count against any data usage plans in effect in your market. 




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New Poster

Re: Full Screen not really full screen

If you select a SD channel this will happen, it doesn't auto switch like on the set top box. If you select the HD channell you'll get the full screen.

 

Comcast should fix the SD to be full screen.

New Poster

Re: Full Screen not really full screen

Just wanted to say Thanks ComcastDan, I normally only watch WWE Raw live on the PC anymore cause I was annoyed with it changing when you got rid of the TV go website... Finally, I can watch in Fullscreen again.