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Freeze after first commercial

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Freeze after first commercial

When trying to play the first episdoe of the second season of Homeland, the video does not load after the initial Showtime commercial that plays before each episode. This video is not expired and should be playing.

 

Just to rule out any browser issues, I just finished watching season 1 on the same computer.

 

RJS_Xfin

Official Employee

Re: Freeze after first commercial


RJS_Xfin wrote:

When trying to play the first episdoe of the second season of Homeland, the video does not load after the initial Showtime commercial that plays before each episode. This video is not expired and should be playing.

 

Just to rule out any browser issues, I just finished watching season 1 on the same computer.

 

RJS_Xfin


I tested this episode and could not duplicate this error.

 

Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support




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