Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,342

members

5

online now

1,953,180

discussions

Top

Free Movies -error messages

Contributor

Free Movies -error messages

Everytime we try to get a free movie it sends and error message. We are suppose to have this free until January 18th.  

Official Employee

Re: Free Movies -error messages

Is this on your set-top-box or on the XfinityTV website? Please provide the asset in question and a screen shot.

Thanks,
Tony



Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Contributor

Re: Free Movies -error messages

It is on the Xfinity Website - I need an email to send a photo.

Discussion stats
  • 2 replies
  • 921 views
  • 0 kudos
  • 2 in conversation