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Flash Error when trying to see listings

New Poster

Flash Error when trying to see listings

I can't seem to access the TV Listings. The error is "Flash compatibility issue
XFINITY® TV requires a more recent version of Flash.
Please update to the latest version of Flash and ensure your browser is Flash compatible."

 

I have the latest macOS (10.12.1), including Safari and the latest Flash ("NPAPI Plug-in version 23.0.0.205 is installed."). Going to https://tv.xfinity.com leads to a screen with "Now connecting to your entertainment experience" for about a minute, then the error.

Regular Visitor

Re: Flash Error when trying to see listings

 

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New Poster

Re: Flash Error when trying to see listings

From the original post, I have the latest Flash, and the latest macOS. Why is it asking me to update endlessly?


Regular Visitor

Re: Flash Error when trying to see listings

Just to let you know that the problem is across the board - I am running Windows 10 and tonight I basically ran into the same problem.

 

 

Flash compatibility issue

 

XFINITY® TV requires a more recent version of Flash (15.0.0.152+).

Please update to the latest version of Flash and ensure your browser is Flash compatible.

 

Internet Explorer 11

 

Name:                   Shockwave Flash Object

Publisher:             Microsoft Windows Third Party Application Component

Type:                   ActiveX Control

Architecture:           32-bit and 64-bit

Version:               23.0.0.207

File date:             ‎Friday, ‎October ‎28, ‎2016, ‏‎7:56 PM

Date last accessed:     ‎Today, ‎November ‎29, ‎2016, ‏‎3 minutes ago

Class ID:               {D27CDB6E-AE6D-11CF-96B8-444553540000}

Use count:             670088

Block count:           36893

File:                   Flash.ocx

Folder:                 C:\Windows\System32\Macromed\Flash

 

I absolutely hate what Comcast/Xfinity have done to the TV listing area, constantly running into problems.  I only use the Comcast/Xfinity websites when its really necessary.  BTW - when the Chrome browser everything is working (at least tonight).

 

New Poster

Re: Flash Error when trying to see listings

I'm having problems using chrome as well with many xfinity sites. It appears chrome dropped support for NPAPI java (https://java.com/en/download/faq/chrome.xml) so unless/until xfinity changes their website code, you have to use another browser like Safari or Firefox....until they do the same. I guess PPAPI does not have the security vulnerabilities NPAPI has.

New Poster

Re: Flash Error when trying to see listings

Safari doesn't work with or without Flash installed.