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First 22 channels of TV Listings missing

Contributor

First 22 channels of TV Listings missing

I agree.  I sent a message that I was not getting TV  listings for the first 22 channels, but no one will repsond.   They might as well toss their TV listings. it is an embarassment to comcast.

 

Zip code is correct, central time is correct, comcast digital is correct.  Changed it back and forth

several times.  Had the problem before and comcast fixed it on their own.  A few days later the TV listing was screwed up again.  I have given up on it.

Official Employee

Re: 7/17/12: New TV Listings Updates


r2sharpe wrote:

I agree.  I sent a message that I was not getting TV  listings for the first 22 channels, but no one will repsond.   They might as well toss their TV listings. it is an embarassment to comcast.

 

Zip code is correct, central time is correct, comcast digital is correct.  Changed it back and forth

several times.  Had the problem before and comcast fixed it on their own.  A few days later the TV listing was screwed up again.  I have given up on it.


What is your zip code?

Are you in the Central Time Zone?

What service area is selected?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Contributor

Re: 7/17/12: New TV Listings Updates

Thank you for fixing my TV listings so I can see the channels 2-22. The TV listings would not work before except for the few days you fixed the line up, then in a few days it was back to starting with 23. Thank you, thank you.

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