Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,810,124

members

40

online now

1,955,272

discussions

Top

Firefox not playng Xfinity TV

New Poster

Firefox not playng Xfinity TV

I keep getting this error when trying to watch tv using firefox:

This video cannot be played. This content on Xfinity TV is not available for viewing with Firefox's "Private" mode. To play this video using Firefox, please view this page without "Private" mode enabled.

 

I was able to get one program to play, but others would not evean load.  Help.!

New Poster

Re: Firefox not playng Xfinity TV

Same issue here. Smiley Sad

Official Employee

Re: Firefox not playng Xfinity TV

Hello,

 

There is currently a service impacting issue we are working to resolve. Updates will be provided in the following thread:

http://forums.comcast.com/t5/XfinityTV-Website/Xfinity-says-Firefox-in-Private-Mode-but-it-s-not/td-...

 





Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Discussion stats
  • 2 replies
  • 873 views
  • 0 kudos
  • 3 in conversation