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Finale episode of Dexter

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Finale episode of Dexter

I am trying to watch the finale episode of Dexter and keep getting error message 525/3142.  All other episodes work.

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Official Employee

Re: Finale episode of Dexter


bobbiesox4 wrote:

I am trying to watch the finale episode of Dexter and keep getting error message 525/3142.  All other episodes work.


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

Also, are other Dexter episodes giving you this issue?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Re: Finale episode of Dexter

My Zip Code:34711My Cable Provider:Recommended by ComcastMy myDVR Manager Status:activatedMy Set Top Box Names:living roomMy Queue setup:FalseFacebook Queue Syncing:falseFacebook Connect:FalseMy public IP address:50.134.192.165My operating system:Windows - Windows NT 6.1My web browser:Explorer 9 - Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; IPH 1.1.21.4019; MS STORE DMC3.0.5617.1)My system typeesktop computer or other deviceMy Move player version:Not InstalledMy Silverlight version:5.1.10516.0My flash version:11.5 r502Javascript:enabled

Cookies:Enabled (3030 Bytes)Time Information My Clock Time: Thu Dec 20 12:41:57 EST 2012

My Zip Code:34711My Cable Provider:Recommended by ComcastMy myDVR Manager Status:activatedMy Set Top Box Names:living roomMy Queue setup:FalseFacebook Queue Syncing:falseFacebook Connect:FalseMy public IP address:50.134.192.165My operating system:Windows - Windows NT 6.1My web browser:Explorer 9 - Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; IPH 1.1.21.4019; MS STORE DMC3.0.5617.1)My system typeesktop computer or other deviceMy Move player version:Not InstalledMy Silverlight version:5.1.10516.0My flash version:11.5 r502Javascript:enabled

Cookies:Enabled (3030 Bytes) Time Information My Clock Time: Thu Dec 20 12:41:57 EST 2012 Just the finale episode of Dexter is giving me trouble.

Official Employee

Re: Finale episode of Dexter


bobbiesox4 wrote:

My Zip Code:34711My Cable Provider:Recommended by ComcastMy myDVR Manager Status:activatedMy Set Top Box Names:living roomMy Queue setup:FalseFacebook Queue Syncing:falseFacebook Connect:FalseMy public IP address:50.134.192.165My operating system:Windows - Windows NT 6.1My web browser:Explorer 9 - Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; IPH 1.1.21.4019; MS STORE DMC3.0.5617.1)My system typeesktop computer or other deviceMy Move player version:Not InstalledMy Silverlight version:5.1.10516.0My flash version:11.5 r502Javascript:enabled

Cookies:Enabled (3030 Bytes)Time Information My Clock Time: Thu Dec 20 12:41:57 EST 2012

My Zip Code:34711My Cable Provider:Recommended by ComcastMy myDVR Manager Status:activatedMy Set Top Box Names:living roomMy Queue setup:FalseFacebook Queue Syncing:falseFacebook Connect:FalseMy public IP address:50.134.192.165My operating system:Windows - Windows NT 6.1My web browser:Explorer 9 - Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; IPH 1.1.21.4019; MS STORE DMC3.0.5617.1)My system typeesktop computer or other deviceMy Move player version:Not InstalledMy Silverlight version:5.1.10516.0My flash version:11.5 r502Javascript:enabled

Cookies:Enabled (3030 Bytes) Time Information My Clock Time: Thu Dec 20 12:41:57 EST 2012 Just the finale episode of Dexter is giving me trouble.


Try using a different web browser and let me know if it works. This is not a permanent solution but it will help us narrow down your issue.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
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Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
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Please post so people with similar questions may benefit.
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Mark it as a solution!solution Icon
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