Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.




online now




Filters not being applied

New Poster

Filters not being applied

On the Movies Xfinity page I can't get any filters to apply. No matter what filter I try results are the same. I've tried exiting and then starting Internet Explorer a few times --- no luck. I *was* able to get some, not all, under the Collections tab to display correctly. I've never had a problem using Filter before.


I also can't get the display to sort to change. Popularity, ABC, and Date are no different - they all show the same display.

New Poster

Re: Filters not being applied - update

Filter are working now. No idea why as I didn't do anything to cause them to work. (I've been using Xfinity to watch movies for a few years now and this is the first time it's done this.)

New Poster

Re: Filters not being applied

been having this issue on and off for months now

Discussion stats
  • 2 replies
  • 0 kudos
  • 2 in conversation