Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,810,073

members

46

online now

1,955,251

discussions

Top

Featured videos won't play

ANSWERED
New Poster

Featured videos won't play

I'm unable to play the featured videos. I click on one and it just scrolls very fast from one video to the next in line, without actually playing any of them. I can view videos on line except for those that are the Comcast Featured Videos.

Accepted Solution

Re: Featured videos won't play

It was corrected the following day. I believe the site was having problems.

View answer in context
Tags (1)
Official Employee

Re: Featured videos won't play


fairhurst1 wrote:

I'm unable to play the featured videos. I click on one and it just scrolls very fast from one video to the next in line, without actually playing any of them. I can view videos on line except for those that are the Comcast Featured Videos.


What specific video were you trying to watch? I would like to further investigate.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
New Poster

Re: Featured videos won't play

It was corrected the following day. I believe the site was having problems.

Discussion stats
  • 2 replies
  • 1254 views
  • 0 kudos
  • 2 in conversation