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Excessive Buffering/Stalling

Frequent Visitor

Excessive Buffering/Stalling

It's taking me 4-5 hours to watch an hour long show! Using a MS Surface Pro w/Windows 10 Pro. Every time it goes to an ad, it stalls for 5 to ??? minutes. I've let it sit for more than an hour before I finally killed it. Based on other help resources I've tried using Chrome, IE, and Edge. I've increased my buffer to the max as decreased it to the minimum. Emptied cache, deleted cookies, updated my display driver.... Nothing helps. It's not the network - same lack of performance on my ultra fast network as well as public not so fast networks.

Based on the YEARS of complaints about this, in guessing this will get the same lack of attention. And no I am not going to copy my personal system info! In another thread, the "expert" (irresponsibly IMO) asked users to post that, but the hundreds of responses where they took that risk but it got them nothing in the form of a response or suggested fix.
Problem Solver

Re: Excessive Buffering/Stalling

I have a few ideas to try.

 

Can you play You Tube HD content without down-load streaming delays? My Asus i7 gaming computer on Windows 7 picks up way too many video adds trying to load and causes delays on streaming video on You Tube. On the other hand my 65" Samsung UHD TV blocks everything except the down-loading episode.

 

You might try either add-blocking all adds, or possibly going to other direction and allowing adds.

 

Then again the app your using may have a compatiblity issue with your model computer or Windows 10. All bets off on how long it may take their programers to solve this one.

Contributor

Re: Excessive Buffering/Stalling

Go to http://tcpview.en.softonic.com/ and download TCPview.  When you run it, Windoze will ask you if you will allow TCPview to change your system.  Say yes as it must place itself between your network port and the system.  Once running, close your browser and all the software you know is running and let it sit for 5 minutes until Windoze closes all the open ports it's not using.  While you're waiting click on OPTIONS and put a check on RESOLVE ADDRESSES, which will make TCPV use DNS to look up every name server it can find, somewhat revealing who the cr$pware stack is calling and reporting and spamming you from.  See anything wierd you don't recognize as legit?  All I'm running on my Win7 laptop is this forum under Firefox.  Here's all that's connected:

 

firefox.exe 2600 TCP MJK-PC 55695 localhost 55696 ESTABLISHED 113 113
firefox.exe 2600 TCP MJK-PC 55696 localhost 55695 ESTABLISHED 113 113
[System Process] 0 TCP mjk-pc 55994 comcastsupport.lithium.com http TIME_WAIT
[System Process] 0 TCP mjk-pc 55993 comcastsupport.lithium.com http TIME_WAIT

 

Lithium, comcast support's forum has even dropped me leaving just Firefox connected to localhost (the system).  No internet data is running....zero.  Now, boot xfinity like you normally do and pick a channel that su%ks, bad.  Fox Snooze starts running with:

 

firefox.exe 2600 TCP MJK-PC 55695 localhost 55696 ESTABLISHED 4,954 4,954 2 2
firefox.exe 2600 TCP MJK-PC 55696 localhost 55695 ESTABLISHED 4,954 4,954 2 2
firefox.exe 2600 TCP mjk-pc 56002 a23-14-84-177.deploy.static.akamaitechnologies.com http ESTABLISHED 54 92,239 480 743,206
firefox.exe 2600 TCP mjk-pc 56005 a23-14-84-176.deploy.static.akamaitechnologies.com http ESTABLISHED 34 55,081 121 155,009
firefox.exe 2600 TCP mjk-pc 56006 a23-14-84-176.deploy.static.akamaitechnologies.com http ESTABLISHED 36 56,906 74 145,589
firefox.exe 2600 TCP mjk-pc 56008 a23-14-84-176.deploy.static.akamaitechnologies.com http ESTABLISHED 33 52,507 74 71,649
firefox.exe 2600 TCP mjk-pc 56009 vl-in-f190.1e100.net https ESTABLISHED 9 1,160 10 5,106
firefox.exe 2600 TCP mjk-pc 56026 a23-14-84-161.deploy.static.akamaitechnologies.com http ESTABLISHED 2 1,136 3 5,622
firefox.exe 2600 TCP mjk-pc 56028 a23-14-84-208.deploy.static.akamaitechnologies.com http ESTABLISHED 8 4,284 8 2,350
firefox.exe 2600 TCP mjk-pc 56041 xx-fbcdn-shv-01-mia1.fbcdn.net https ESTABLISHED 6 855 5 357
firefox.exe 2600 TCP mjk-pc 56044 ec2-54-209-100-134.compute-1.amazonaws.com https ESTABLISHED 8 6,016 8 1,474
firefox.exe 2600 TCP mjk-pc 56048 edge-star-mini-shv-01-mia1.facebook.com https ESTABLISHED 9 1,953 12 2,299
firefox.exe 2600 TCP mjk-pc 56050 a104-107-60-112.deploy.static.akamaitechnologies.com http ESTABLISHED
firefox.exe 2600 TCP mjk-pc 56055 odol-atsec-jac-04.southside.fl.jacksvil.comcast.net http ESTABLISHED 36 64,335 10,661 16,588,556
firefox.exe 2600 TCP mjk-pc 56056 odol-atsec-jac-04.southside.fl.jacksvil.comcast.net http ESTABLISHED 8 14,252 529 759,281
firefox.exe 2600 TCP mjk-pc 56057 odol-atsec-jac-04.southside.fl.jacksvil.comcast.net http ESTABLISHED 1 1,778 12 16,775
firefox.exe 2600 TCP mjk-pc 56058 odol-atsec-jac-04.southside.fl.jacksvil.comcast.net http ESTABLISHED 1 1,778 12 15,415
firefox.exe 2600 TCP mjk-pc 56059 odol-atsec-jac-04.southside.fl.jacksvil.comcast.net http ESTABLISHED 1 1,778 12 15,414
firefox.exe 2600 TCP mjk-pc 56066 mia07s34-in-f78.1e100.net https ESTABLISHED 4 518 5 4,365
firefox.exe 2600 TCP mjk-pc 56081 ec2-52-206-84-40.compute-1.amazonaws.com https ESTABLISHED 5 3,391 5 5,943
firefox.exe 2600 TCP mjk-pc 56082 ec2-52-206-84-40.compute-1.amazonaws.com https ESTABLISHED 4 1,886 4 5,767
firefox.exe 2600 TCP mjk-pc 56083 ec2-52-206-84-40.compute-1.amazonaws.com https ESTABLISHED 4 1,839 4 5,767
firefox.exe 2600 TCP mjk-pc 56084 ec2-52-206-84-40.compute-1.amazonaws.com https ESTABLISHED 3 1,312 3 5,591
firefox.exe 2600 TCP mjk-pc 56085 ec2-52-206-84-40.compute-1.amazonaws.com https ESTABLISHED 3 1,534 3 5,591
firefox.exe 2600 TCP mjk-pc 56086 comcastsupport.lithium.com http ESTABLISHED 9 12,208
firefox.exe 2600 TCP mjk-pc 56087 comcastsupport.lithium.com http ESTABLISHED 12 12,208
firefox.exe 2600 TCP mjk-pc 56088 sr-b-1-hsrp-8.dal.omniture.com http ESTABLISHED 4 13,053 4 3,032
firefox.exe 2600 TCP mjk-pc 56091 odol-ccr-chi-05.northlake.il.ndcchgo.comcast.net http ESTABLISHED 2 3,546 2 588
firefox.exe 2600 TCP mjk-pc 56093 odol-atsec-jac-06.southside.fl.jacksvil.comcast.net http ESTABLISHED 9 16,007 623 957,878
firefox.exe 2600 TCP mjk-pc 56094 odol-atsec-jac-06.southside.fl.jacksvil.comcast.net http ESTABLISHED 2 3,556 16 31,281
firefox.exe 2600 TCP mjk-pc 56095 odol-atsec-jac-06.southside.fl.jacksvil.comcast.net http ESTABLISHED 10 17,864 1,369 2,311,716
firefox.exe 2600 TCP mjk-pc 56096 odol-atsec-jac-06.southside.fl.jacksvil.comcast.net http ESTABLISHED 1 1,778 12 15,415
firefox.exe 2600 TCP mjk-pc 56097 odol-atsec-jac-06.southside.fl.jacksvil.comcast.net http ESTABLISHED 1 1,778 12 15,410
firefox.exe 2600 TCP mjk-pc 56098 odol-atsec-jac-06.southside.fl.jacksvil.comcast.net http ESTABLISHED 1 1,778 12 15,415
firefox.exe 2600 TCP mjk-pc 56099 69.252.111.136 https ESTABLISHED 7 39,316 14 17,100
[System Process] 0 TCP mjk-pc 56092 odol-ccr-chi-05.northlake.il.ndcchgo.comcast.net http TIME_WAIT
[System Process] 0 TCP mjk-pc 56007 a23-14-84-176.deploy.static.akamaitechnologies.com http TIME_WAIT 28 43,166 28 13,564
[System Process] 0 TCP mjk-pc 56079 odol-atsec-sav-02.savannah.ga.savannah.comcast.net http TIME_WAIT
[System Process] 0 TCP mjk-pc 56078 odol-atsec-sav-02.savannah.ga.savannah.comcast.net http TIME_WAIT
[System Process] 0 TCP mjk-pc 56077 odol-atsec-sav-02.savannah.ga.savannah.comcast.net http TIME_WAIT
[System Process] 0 TCP mjk-pc 56076 odol-atsec-sav-02.savannah.ga.savannah.comcast.net http TIME_WAIT
[System Process] 0 TCP mjk-pc 56075 odol-atsec-sav-02.savannah.ga.savannah.comcast.net http TIME_WAIT
[System Process] 0 TCP mjk-pc 56074 a104-107-60-152.deploy.static.akamaitechnologies.com http TIME_WAIT
[System Process] 0 TCP mjk-pc 56073 a104-107-60-137.deploy.static.akamaitechnologies.com http TIME_WAIT
[System Process] 0 TCP mjk-pc 56072 a104-107-60-112.deploy.static.akamaitechnologies.com http TIME_WAIT
[System Process] 0 TCP mjk-pc 56071 a104-107-60-137.deploy.static.akamaitechnologies.com http TIME_WAIT
[System Process] 0 TCP mjk-pc 56070 a23-14-84-170.deploy.static.akamaitechnologies.com http TIME_WAIT
[System Process] 0 TCP mjk-pc 56069 a23-14-84-170.deploy.static.akamaitechnologies.com http TIME_WAIT
[System Process] 0 TCP mjk-pc 56068 a23-14-84-170.deploy.static.akamaitechnologies.com http TIME_WAIT
[System Process] 0 TCP mjk-pc 56067 a23-14-84-170.deploy.static.akamaitechnologies.com http TIME_WAIT
[System Process] 0 TCP mjk-pc 56047 ec2-54-209-100-134.compute-1.amazonaws.com https TIME_WAIT 3 1,814 4 625
[System Process] 0 TCP mjk-pc 56046 ec2-54-209-100-134.compute-1.amazonaws.com https TIME_WAIT 3 2,064 4 625
[System Process] 0 TCP mjk-pc 56045 ec2-54-209-100-134.compute-1.amazonaws.com https TIME_WAIT 3 1,905 4 625
[System Process] 0 TCP mjk-pc 56043 ec2-54-209-100-134.compute-1.amazonaws.com https TIME_WAIT 3 2,115 4 625
[System Process] 0 TCP mjk-pc 56060 odol-atsec-jac-04.southside.fl.jacksvil.comcast.net http TIME_WAIT
[System Process] 0 TCP mjk-pc 56054 odol-ccr-chi-05.northlake.il.ndcchgo.comcast.net http TIME_WAIT
[System Process] 0 TCP mjk-pc 56040 a104-107-60-112.deploy.static.akamaitechnologies.com http TIME_WAIT
[System Process] 0 TCP mjk-pc 56039 a104-107-60-112.deploy.static.akamaitechnologies.com http TIME_WAIT
[System Process] 0 TCP mjk-pc 56038 a104-107-60-137.deploy.static.akamaitechnologies.com http TIME_WAIT
[System Process] 0 TCP mjk-pc 56037 a104-107-60-112.deploy.static.akamaitechnologies.com http TIME_WAIT
[System Process] 0 TCP mjk-pc 56036 a104-107-60-137.deploy.static.akamaitechnologies.com http TIME_WAIT
[System Process] 0 TCP mjk-pc 56035 a104-107-60-137.deploy.static.akamaitechnologies.com http TIME_WAIT
[System Process] 0 TCP mjk-pc 56034 a104-107-60-137.deploy.static.akamaitechnologies.com http TIME_WAIT
[System Process] 0 TCP mjk-pc 56033 a104-107-60-137.deploy.static.akamaitechnologies.com http TIME_WAIT
[System Process] 0 TCP mjk-pc 56032 a104-107-60-137.deploy.static.akamaitechnologies.com http TIME_WAIT
[System Process] 0 TCP mjk-pc 56031 a104-107-60-137.deploy.static.akamaitechnologies.com http TIME_WAIT
[System Process] 0 TCP mjk-pc 56030 *.112.2o7.net http TIME_WAIT
[System Process] 0 TCP mjk-pc 56027 a23-14-84-161.deploy.static.akamaitechnologies.com http TIME_WAIT

 

As you can see, your system is under attack by Xfinity just starting a channel.  All this cr$p hoses your internet connection and makes it balk like the devil until it settles down from 30-60 minutes after their webpage has downloaded as much as it can get from your system.  Who knows what they do with all of it??  THAT'S WHY SERVICE SU%KS.....  As long as the channel is running, port after port will come and go and come and go with all kinds of spyware so the advertisers can see you watched their stuff interrupting your paid programming.  When it calls in some place that's slow to answer, Xfinity's software just halts until it finallly answers, ESPECIALLY right as someone has hit the ball out of the park and ESPN or FSN is getting all setup to jump to the next spam during the "break"..... Ask yourself:  "Why did my system HAVE to connect to Facebook and Amazon just to watch Fox Snooze??"

 

 

 

Frequent Visitor

Re: Excessive Buffering/Stalling

It certainly does seem to be at least partially ad related, as it stalls most often when transitioning to one of the incessant blocks of commercials!

However I don't see anything for TCPView for Windows 10?
Problem Solver

Re: Excessive Buffering/Stalling

I can't use Windows 10, but from what I have seen from friends that use it, It seems be generally app driven. I assume you down-loaded an app from Xfinity.

 

Most apps seem to be using Internet to update information even if you don't click to open and use them. A rather useless feature since they would update when opening the app. I just makes the app seen to work faster right after clicking.

 

I would turn off auto-updating on most of the apps not considered essential.

 

When you mentioned Google Chrome, did you mean the tool bar, or using Google Chrome instead of Internet Explorer?

 

On Google Chrome it is easier to clear all History cookies, and ad block.

 

The other choice given here worked for him, but seems a little extreme unless your comfortable with his operating system.

 

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