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Error message to reinstall Microsoft Silverlight

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Error message to reinstall Microsoft Silverlight

When I'm watching a movie it will stop, then give an error message to reinstall Microsoft Silverlight.  I've done that now about six times and the movies still stop. What's the problem?

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Re: Error message to reinstall Microsoft Silverlight


DonnaD3713 wrote:

When I'm watching a movie it will stop, then give an error message to reinstall Microsoft Silverlight.  I've done that now about six times and the movies still stop. What's the problem?


What is the error message?

 

Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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