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Error message for infinity tv app

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Error message for infinity tv app

I live near Reading Pennsylvania.  We have been receiving the error message on all of our screens (iphone, ipad, mac air, macbook). We are in our home network but it says out of home.  I have called a few times and have been told they will get back to me and I still haven't hear anything. We really love this feature and miss using it. Any suggestions on who I might contact?

 

Thanks,

DonnBri

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