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Error getTvGridChunk.500

Frequent Visitor

Error getTvGridChunk.500

Why can I not get the TV Listing online on my PC?  I am using https://tv.xfinity.com/ on my PC and when clicking on "Live TV" "All Listings: I get the following error:

 

Unable to Find Listings

There was a problem retrieving the TV Listings. Apologies for any inconvenience.

(Error getTvGridChunk.500)

Try Again
 
 

I have always streamed TV on my PC without issues until recently.  Sometimes it works and sometimes I get the error above.

Official Employee

Re: Error getTvGridChunk.500

Hi treas777! We recently had a national service interruption that was causing this error for several customers. It should now be resolved. Can you please verify if you are still getting that error? 





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Frequent Visitor

Re: Error getTvGridChunk.500

It is working now....until next time, this is not the first time this has ocurred.

Thanks!

New Poster

Re: Error getTvGridChunk.500

I get this message every hour and half hour on live tv. Very annoying!
New Poster

Re: Error getTvGridChunk.500

orry, we're having some trouble

XFINITY® TV is not available at the moment. Please try back soon.

(Error xacsa.provision.500: General server fault)

Over and over  with no connection ever

Please advise and fix

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