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Error ftde.provision.accountMismatch

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Error ftde.provision.accountMismatch

Error ftde.provision.accountMismatch

When ever I try to use Xfinity stream and try to logon I get this error

 

Error ftde.provision.accountMismatch

 

Is there anyway to resolve this issue, I can find no answer in the forums.

Accepted Solution

Re: Error ftde.provision.accountMismatch

 

Hi Bobby2327, it sounds like your username is tied to another account. I can get this issue corrected for you, please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me".

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Service Expert

Re: Error ftde.provision.accountMismatch

I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread from a Comcast Official Employee.




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Official Employee

Re: Error ftde.provision.accountMismatch

 

Hi Bobby2327, it sounds like your username is tied to another account. I can get this issue corrected for you, please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me".


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
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Official Employee

Re: Error ftde.provision.accountMismatch

 

Bobby2327 wrote: My issue appears to be resolved.  Thank you.

 

You're welcome, I am glad we were able to get this taken care of for you. Have a good day.


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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