Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,509

members

63

online now

1,954,367

discussions

Top

Error code 525|6013

New Poster

Error code 525|6013

Trying to watch walking dead and I keep receiving this message. It says that DRm support is not enabled how ever it is and re installing silver light obviously has no effect.

Tags (1)
Official Employee

Re: Error code 525|6013


bandlow1 wrote:

Trying to watch walking dead and I keep receiving this message. It says that DRm support is not enabled how ever it is and re installing silver light obviously has no effect.


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.


Is just the most recent episode giving you this issue?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Discussion stats
  • 1 reply
  • 629 views
  • 0 kudos
  • 2 in conversation