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Error code 44 **UPDATE**

Frequent Visitor

Error code 44 **UPDATE**

**UPDATE**  Spoke with Comcast support several times in early Oct. '16;  claimed that they were working on it.  Subsequently, three one-hour streaming programs to the PC were error free.

 

-0-0-

 

Streaming of a DVR recording to the laptop has a solid WiFi signal.  But occasionally video ceases, citing error code 44.  Audio is unaffected.

 

Click the BACK arrow, reload the program, and all is well.  This behavior is not seen on the main TV, nor was it observed earlier on a tablet.

 

Clues??

New Poster

Re: Error code 44

No, but I'm having same problem, only the back arrow and refresh button do not solve the problem. Even tried a different browser thinking it might be chrome.... to no avail and it happened last night as well
New Poster

Re: Error code 44

All I know is that I have been having this problem for about two months and it is driving me absolutely insane! I am watching on a computer with a wired connection straight to Comcast's own gateway in the same home as the DVR.

 

Watching recordings on the DVR or on other TVs is no problem. Watching recordings from the DVR on the computer I get "This Video Cannot Be Played" (eror code 44) every few fracking minutes now (used to happen less frequently but now it seems like I'm exiting the video and resuming it every 1 to 2 minutes). Doesn't matter if full screen or windowed or what browser I'm using either :-/

 

If anyone has any ideas and is able to save my sanity it would be greatly appreciated lol.

New Poster

Re: Error code 44

I'm getting the same message..... here it is in totality: I used to be able to fix it with a link shared by Comcast but that's no longer an option.

Customer Service Diagnostics

 

OS
Windows 8.1
Build number
Browser
Chrome 53.0.2785.143
Flash version
23.0.0.185
Status
in home
Entitlements
tve-linear, cvod, tve-vod, est, cdvr, clinear
Last fingerprint
cloudtv_web_polymer_0_prod
Stream provider
primetime
Video ID
V3028682902710170673L100168551011030016
Media IDcomcast:dvr:schedule:V3028682902710170673L100168551011030016
Error code
44
Error description
Loading of the specified resource has failed
Error aux info
https://xtvapi.cloudtv.comcast.net/recording/V3028682902710170673L100168551011030016/stream.m3u8?rec...
Video Provider
703 KNTVD
Video Source
s:VideoObject/Recording
Video Title
The Battles Premiere
DJWolf & LadyD
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