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Error code 102100.43

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Message 1 of 7
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I'm trying to watch TV on my HP lap top and the picture freezes and I keep getting Error code102100.43

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Message 6 of 7
1,716 Views
Solution

Tried every laptop and phone device I could get my hands on.  

Keep getting Error code102100.43  

Can't watch anything on my network or friends or work wifi.

X1 online streaming???

Nope!

6 REPLIES
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Message 2 of 7
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Same problem here. Any answers yet?

Thanks

 

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Message 3 of 7
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Having the same issue.  The diagnostics option is a joke and doesn't help anything.

Posted by
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Message 4 of 7
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Please follow the below steps to resolve the issue.

To resolve this isssue on the laptop by clearing the cache and cookies of the browser manually in the broswer settings.

If this don't works please reset the browser to default settings.

This both stesp will work.

Posted by
Contributor

Message 5 of 7
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mustanglover52 wrote:

Please follow the below steps to resolve the issue.

To resolve this isssue on the laptop by clearing the cache and cookies of the browser manually in the broswer settings.

If this don't works please reset the browser to default settings.

This both stesp will work.


Unfortunately this doesnt fix it. Its an issue on Comcasts side that we have been waiting months for a fix. 

_______________________________________________________
RustyBen's advice is about as useful as Comcasts customer service.
Posted by
New Poster
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Message 6 of 7
1,717 Views
Solution

Tried every laptop and phone device I could get my hands on.  

Keep getting Error code102100.43  

Can't watch anything on my network or friends or work wifi.

X1 online streaming???

Nope!

Posted by
Contributor

Message 7 of 7
1,492 Views
This isn't going to be fixed anytime soon. I've been dealing with tech support for weeks supplying them tons of info and they refuse to accept this is nothing to do with the connections in our homes. All they want to do is charge a service fee to send a tech to check signal levels. They refuse to accept this is a server side issue.
_______________________________________________________
RustyBen's advice is about as useful as Comcasts customer service.