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Error Message 6023

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Error Message 6023

I keep getting error message 6023.  I am using the most updated version of google chrome, and tried on both Safari and Firefox.  I keep getting the same message.  I uninstalled and reinstalled silverlight.  The program was working fine before but over the past week it has stopped working for me.

 

Thanks for your help!

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Official Employee

Re: Error Message 6023


ticondon wrote:

I keep getting error message 6023.  I am using the most updated version of google chrome, and tried on both Safari and Firefox.  I keep getting the same message.  I uninstalled and reinstalled silverlight.  The program was working fine before but over the past week it has stopped working for me.

 

Thanks for your help!


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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