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Error Code: RDVR-928 - trying to schedule online or from my phone

Frequent Visitor

Error Code: RDVR-928 - trying to schedule online or from my phone

Error Code: RDVR-928

 

I have the rng200n

Any ideas?

 

 

Frequent Visitor

Re: Error Code: RDVR-928 - trying to schedule online or from my phone

bump

Frequent Visitor

Re: Error Code: RDVR-928 - trying to schedule online or from my phone

 

 

I have this problem as well. from day one. Tech did a reboot and said it would fix itself. It hasn't.

this is the full text of the error message:

Sorry, but we're not able to schedule this recording right now.
We're working on it and should have it fixed shortly.
Please try again later.

Close                                                          Error Code: RDVR-928

get a simililar message when trying to record from the guide on the tv.

Official Employee

Re: Error Code: RDVR-928 - trying to schedule online or from my phone

Re: Error Code: RDVR-928 - trying to schedule online or from my phone
Options
‎12-25-2014 11:19 AM



I have this problem as well. from day one. Tech did a reboot and said it would fix itself. It hasn't.

this is the full text of the error message:

Sorry, but we're not able to schedule this recording right now.
We're working on it and should have it fixed shortly.
Please try again later.
Close Error Code: RDVR-928

get a simililar message when trying to record from the guide on the tv.
______________

You don't have a dvr




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Please post so people with similar questions may benefit.
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Mark a Best Answer!solution Icon

Regular Contributor

Re: Error Code: RDVR-928 - trying to schedule online or from my phone

For the past few weeks I get the same error rdvr-928 on both the android app TV Remote, and windows computers.

 

I have 2 DVRs - DCX3400 and DCH3416. Yet for the past few weeks when I log into the website on the dvr manager page from my windows computer or android tablet, it says "unable to detect a compatible DVR in your household."

 

 

I have just been waiting it out thinking it would be a temp glitch, but sadly it's still happening. I had been happily using the online DVR manager since it first was available.

 

Regular Contributor

Re: Error Code: RDVR-928 - trying to schedule online or from my pc and android

I will be completely grateful if someone can figure out how to fix my problem in the above post. I was really enjoying the online dvr manager/dashboard until it suddenly started started saying I don't have a compatible dvr, when actually I have two of them.



Thanks!



PS, I already tried unplugging and turning off and on again the remote access setting on the boxes.

 

 

New Poster

Re: Error Code: RDVR-928 - trying to schedule online or from my phone

I can guarantee I have a compatible DVR (since this worked in the past) and am getting the exact same error message now when trying to schedule a recording.

Contributor

Re: Error Code: RDVR-928 - trying to schedule online or from my phone

Same exact message since the day we got Xfinity. It happened at our old house and is happening at the new and I too can guarantee that I have a compatible DVR. I cannot record through the Comcast TV listing site on my laptop at all. But I can do everything else including showing the DVR name on the TV from the listing site. Go figure.

Regular Contributor

Re: Error Code: RDVR-928 - trying to schedule online or from my pc and android

After weeks of not working, the online dvr manager/dashboard has started working again for me, and I can now schedule recordings without the 928 error.

 

It started working again at some point over the weekend. 

Contributor

Re: Error Code: RDVR-928 - trying to schedule online or from my pc and android

I have 2 DVRs and in the past, have been able to schedule recordings using my PC at work.  Today, I got this error.

 

I just clicked on the refresh signal in my web browser & now the DVR recording was accepted.