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Error 700/313

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Error 700/313

Hi,

 

I am getting an error 700/313 and cannot find an explanation for it anywhere.

 

Here is the information for the computer link:

My Device Information My Zip Code: Unknown My Cable Provider: Unknown My myDVR Manager Status: Not Installed My Set Top Box Names: Not Installed My Queue setup: False Facebook Queue Syncing: False Facebook Connect: False My public IP address: 71.197.180.239 My operating system: Windows - Undefined My web browser: Chrome 23 - Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.11 (KHTML, Like Gecko) Chrome/23.0.1271.95 Safari/537.11 My system type: Desktop Computer Or Other Device My Move player version: Not Installed My Silverlight version: 5.1.10411.0 My flash version: 11.5 R31 Javascript: Enabled Cookies: Enabled (2607 Bytes) Time Information My Clock Time: Fri Nov 30 2012 20:23:45 GMT-0800 (Pacific Standard Time) Server Clock Time: Fri Nov 30 2012 20:23:36 GMT-0800 (Pacific Standard Time)

My Account Information Primary Account: True Provider Codes: S, Bq, Ce, Cd, Cf, Bv, B, Br, Cm, Ci, A, Bu, By, Bs, At, Cb, Ch, E, Aj, Bm, Bl, Bo, Cc, Bn Internet Subscriber: True Cable TV Subscriber: True Voice Subscriber: False
 
Here is the link to the station: http://xfinitytv.comcast.net/live/network/espn3
 
Other channels are working, so maybe there is just nothing on that channel right now?  An error message with actual content would be nice instead of just a number, or maybe a list of all the error messages and what they mean. Thank you.
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Official Employee

Re: Error 700/313


cdubinsky wrote:

Hi,

 

I am getting an error 700/313 and cannot find an explanation for it anywhere.

 

Here is the information for the computer link:

My Device Information My Zip Code: Unknown My Cable Provider: Unknown My myDVR Manager Status: Not Installed My Set Top Box Names: Not Installed My Queue setup: False Facebook Queue Syncing: False Facebook Connect: False My public IP address: 71.197.180.239 My operating system: Windows - Undefined My web browser: Chrome 23 - Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.11 (KHTML, Like Gecko) Chrome/23.0.1271.95 Safari/537.11 My system type: Desktop Computer Or Other Device My Move player version: Not Installed My Silverlight version: 5.1.10411.0 My flash version: 11.5 R31 Javascript: Enabled Cookies: Enabled (2607 Bytes) Time Information My Clock Time: Fri Nov 30 2012 20:23:45 GMT-0800 (Pacific Standard Time) Server Clock Time: Fri Nov 30 2012 20:23:36 GMT-0800 (Pacific Standard Time)

My Account Information Primary Account: True Provider Codes: S, Bq, Ce, Cd, Cf, Bv, B, Br, Cm, Ci, A, Bu, By, Bs, At, Cb, Ch, E, Aj, Bm, Bl, Bo, Cc, Bn Internet Subscriber: True Cable TV Subscriber: True Voice Subscriber: False
 
Here is the link to the station: http://xfinitytv.comcast.net/live/network/espn3
 
Other channels are working, so maybe there is just nothing on that channel right now?  An error message with actual content would be nice instead of just a number, or maybe a list of all the error messages and what they mean. Thank you.

I tested this stream and could not duplicate this issue.

 

Is this issue still occurring?

 

Are other ESPN streams working?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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