Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,198

members

44

online now

1,952,353

discussions

Top

Error 6007

New Poster

Error 6007

Hello! I am getting an error 6007 while trying to watch Doctor Who S3 Ep1 Smith and Jones. All the other episodes seem to be working fine, so perhaps you could look into it?

 

Thank you!

Tags (1)
Official Employee

Re: Error 6007


ginacat12319 wrote:

Hello! I am getting an error 6007 while trying to watch Doctor Who S3 Ep1 Smith and Jones. All the other episodes seem to be working fine, so perhaps you could look into it?

 

Thank you!


I am sorry that you are having video playback issues but I tested the episode titled "Smith and Jones" and found no issues.

 

Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Discussion stats
  • 1 reply
  • 617 views
  • 0 kudos
  • 2 in conversation