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Error 6007

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Error 6007

I get an error 6007 on "Jersey Shore" episode "Sharp Objects" S5 | Ep9.  I tried clearing the cache, and signing back in.  This did not help.  It only happens on this episode.  Movies and other episodes and shows plays fine.  I appreciate any help. Thanks.

Accepted Solution

Re: Error 6007

Works great,Thanks.

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Official Employee

Re: Error 6007


snwbdr wrote:

I get an error 6007 on "Jersey Shore" episode "Sharp Objects" S5 | Ep9.  I tried clearing the cache, and signing back in.  This did not help.  It only happens on this episode.  Movies and other episodes and shows plays fine.  I appreciate any help. Thanks.


Thank you for bringing this to our attention. Our team is working on fixing this video now; I will update you when it is resolved.

 

Thank you for your feedback and sorry for the inconvenience,

Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Official Employee

Re: Error 6007


ComcastJoe wrote:

snwbdr wrote:

I get an error 6007 on "Jersey Shore" episode "Sharp Objects" S5 | Ep9.  I tried clearing the cache, and signing back in.  This did not help.  It only happens on this episode.  Movies and other episodes and shows plays fine.  I appreciate any help. Thanks.


Thank you for bringing this to our attention. Our team is working on fixing this video now; I will update you when it is resolved.

 

Thank you for your feedback and sorry for the inconvenience,

Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


This issue is now resolved. Can you please confirm this for us so we can close this issue.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Regular Visitor

Re: Error 6007

Works great,Thanks.

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