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(Error 6007) On Movie "Twins"

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(Error 6007) On Movie "Twins"

Hi--Trying to watch "Twins" and I keep getting the following message; it starts play back and then suddenly skips to this screen.

 

This video cannot be played.

Sorry, this video is currently unavailable. (Error 6007)

Please check back soon.

What can I do to resolve this?

Accepted Solution

Re: (Error 6007) On Movie "Twins"

This issue is resolved. The movie is now playing correctly.

 

Thank you for your patience,

Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

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Silver Problem Solver

Re: (Error 6007) On Movie "Twins"

Hello,

Try typing in error 6007 in the search box on the top of the page next to the word board and try some of the solution other comcast customer have and see if it works.

Also check to see if your flash and silverlight is up to date.

Official Employee

Re: (Error 6007) On Movie "Twins"

Thank you for bringing this to our attention.

 

Our team is working on this now and I will let you know when it is fixed.

 

Sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Official Employee

Re: (Error 6007) On Movie "Twins"

This issue is resolved. The movie is now playing correctly.

 

Thank you for your patience,

Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
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