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Error 6002

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Error 6002

No matter what video I select to watch it acts like it wants to show but then I get an Error 6002 message.  I have tried to clear cookies, I have tried to reboot and today is the first day I am getting this message.

 

This video cannot be played.

Sorry, this video is currently unavailable. (Error 6002)

Please check back soon.

 

HELP!

 

Thanks =)

Official Employee

Re: Error 6002


she_devil_r6 wrote:

No matter what video I select to watch it acts like it wants to show but then I get an Error 6002 message.  I have tried to clear cookies, I have tried to reboot and today is the first day I am getting this message.

 

This video cannot be played.

Sorry, this video is currently unavailable. (Error 6002)

Please check back soon.

 

HELP!

 

Thanks =)


I am sorry that you are having videos problems.

 

Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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