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Error 571 - attempt to execute xfinity video

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Error 571 - attempt to execute xfinity video

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Re: Error 571 - attempt to execute xfinity video


northstar142 wrote:

http://xfinitytv.comcast.net/tv/Hoarders/105403/2224650524/Hanna-Kathy-%26-Gary/videos?skipTo=416&cm...


I tested the Hoarders episode you posted and found no issues.

 

Please completely uninstall Microsoft Silverlight from your computer and then try starting the video again. You will now be prompted to install Silverlight. Follow all the on-screen instructions and then try to watch the video.

 

Let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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