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Error 525|6007 for The Crimson Petal and the White

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New Poster

Error 525|6007 for The Crimson Petal and the White

Episodes 3 and 4 of The Crimson Petal and the White play fine. When I try to play episode 1 and 2 I get the following message.

 

This video cannot be played.

Sorry, this video is currently unavailable. (Error 525|6007)

Please check back soon.

 

I tried to play other movies after getting the error code and they play without a problem. What does the error code mean? I'd like to watch episode 1 and 2.

Accepted Solution

Re: Error 525|6007 for The Crimson Petal and the White

These videos are now working.

 

http://xfinitytv.comcast.net/tv/The-Crimson-Petal-and-the-White/174801/full-episodes#episode=TvEpisode-1448926

 

Thank you for your patience and sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

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Official Employee

Re: Error 525|6007 for The Crimson Petal and the White

Thank you for alerting us about this issue. I will update you when it is fixed.

 

Thank you for your feedback and sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Mark it as a solution!solution Icon
Official Employee

Re: Error 525|6007 for The Crimson Petal and the White

These videos are now working.

 

http://xfinitytv.comcast.net/tv/The-Crimson-Petal-and-the-White/174801/full-episodes#episode=TvEpiso...

 

Thank you for your patience and sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
New Poster

Re: Error 525|6007 for The Crimson Petal and the White

That's great. Thank you so much Comcast Joe. 

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