Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,717

members

37

online now

1,952,681

discussions

Top

Error 525|6002

New Poster

Error 525|6002

I am trying to set up to watch Phineas and Ferb on my laptop for my son. My computer is brand new, only 3 months old. When I try to play the video a message comes up that says: This video cannot be played. Sorry, this video is currently unavailable. (Error 525|6002) Please check back soon.

What is error 525|6002? Thanks.

Tags (1)
Official Employee

Re: Error 525|6002


Mom2One09 wrote:

I am trying to set up to watch Phineas and Ferb on my laptop for my son. My computer is brand new, only 3 months old. When I try to play the video a message comes up that says: This video cannot be played. Sorry, this video is currently unavailable. (Error 525|6002) Please check back soon.

What is error 525|6002? Thanks.


Which episode(s) are you trying to watch? I tested episodes titled "What'd I MIss?" and "Phineas' Birthday Cilp-O-Rama!" and found no issues.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

 

 




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Discussion stats
  • 1 reply
  • 687 views
  • 0 kudos
  • 2 in conversation