Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,599

members

85

online now

1,952,636

discussions

Top

Error 525/3222

New Poster

Error 525/3222

I have been trying to watch Crossing Jordon and have uninstalled and reinstalled silverlight as well as delete cookies and cache and still receive error 525/3222.         My Device Information My Zip Code: 24279 My Cable Provider: Not Installed My myDVR Manager Status: Not Installed My Set Top Box Names: Not Installed My Queue setup: False Facebook Queue Syncing: False Facebook Connect: False My public IP address: 50.142.218.162 My operating system: Windows - Undefined My web browser: Chrome 23 - Mozilla/5.0 (Windows NT 6.0) AppleWebKit/537.11 (KHTML, Like Gecko) Chrome/23.0.1271.97 Safari/537.11 My system type: Desktop Computer Or Other Device My Move player version: Not Installed My Silverlight version: 5.1.10516.0 My flash version: 11.5 R31 Javascript: Enabled Cookies: Enabled (1890 Bytes) Time Information My Clock Time: Tue Dec 18 2012 17:28:37 GMT-0500 (Eastern Standard Time) Server Clock Time: Tue Dec 18 2012 17:28:14 GMT-0500 (Eastern Standard Time)

My Account Information Primary Account: True Provider Codes: S, Bi, Bj, Bq, Ce, Cd, Cf, Aw, Ar, Cg, Cq, Cu, Au, Bv, B, U, C, Br, Bt, H, Ad, Bw, Bh, Ci, A, Y, Bx, Cp, Bu, By, Cn, Bs, At, Ct, Cb, Ch, Cs, Cv, Bz, Bm, Co, Bl, Bp, Cj, Bo, J, Cc, Bn Internet Subscriber: True Cable TV Subscriber: True Voice Subscriber: True
Tags (1)
Silver Problem Solver

Re: Error 525/3222

its probably something on comcasts end. Have you checked your cable box to see if its on there, might be under streampix if you get that.

New Poster

Re: Error 525/3222

I don't have a box.  I'm using the computer.

 

Official Employee

Re: Error 525/3222


tabitha_tam wrote:

I have been trying to watch Crossing Jordon and have uninstalled and reinstalled silverlight as well as delete cookies and cache and still receive error 525/3222.         My Device Information My Zip Code: 24279 My Cable Provider: Not Installed My myDVR Manager Status: Not Installed My Set Top Box Names: Not Installed My Queue setup: False Facebook Queue Syncing: False Facebook Connect: False My public IP address: 50.142.218.162 My operating system: Windows - Undefined My web browser: Chrome 23 - Mozilla/5.0 (Windows NT 6.0) AppleWebKit/537.11 (KHTML, Like Gecko) Chrome/23.0.1271.97 Safari/537.11 My system type: Desktop Computer Or Other Device My Move player version: Not Installed My Silverlight version: 5.1.10516.0 My flash version: 11.5 R31 Javascript: Enabled Cookies: Enabled (1890 Bytes) Time Information My Clock Time: Tue Dec 18 2012 17:28:37 GMT-0500 (Eastern Standard Time) Server Clock Time: Tue Dec 18 2012 17:28:14 GMT-0500 (Eastern Standard Time)

My Account Information Primary Account: True Provider Codes: S, Bi, Bj, Bq, Ce, Cd, Cf, Aw, Ar, Cg, Cq, Cu, Au, Bv, B, U, C, Br, Bt, H, Ad, Bw, Bh, Ci, A, Y, Bx, Cp, Bu, By, Cn, Bs, At, Ct, Cb, Ch, Cs, Cv, Bz, Bm, Co, Bl, Bp, Cj, Bo, J, Cc, Bn Internet Subscriber: True Cable TV Subscriber: True Voice Subscriber: True

Are any other videos working for you?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Discussion stats
  • 3 replies
  • 2901 views
  • 0 kudos
  • 3 in conversation