Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,809,578

members

21

online now

1,954,985

discussions

Top

Error 4013

New Poster

Error 4013

I am receiving Error 4013 whenever I try to watch anything online. Here is the info you usually ask for:

 

My Zip Code: Unknown My Cable Provider: Unknown Use Dac: True My Conroller ID: 183 My Map ID: 221 My Persona ID: 21284 My myDVR Manager Status: Not Installed My Set Top Box Names: Not Installed My Watchlist setup: False Facebook Watchlist Syncing: False Facebook Connect: False My public IP address: 216.80.26.202 My operating system: Mac - Undefined My web browser: Chrome 34 - Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_2) AppleWebKit/537.36 (KHTML, Like Gecko) Chrome/34.0.1847.131 Safari/537.36 My system type: Desktop Computer Or Other Device My Silverlight version: 5.1.30317.0 My Flash version: 13.0.0 Javascript: Enabled Cookies: Enabled (2025 Bytes). Time Information My Clock Time: Mon May 05 2014 22:33:06 GMT-0500 (CDT) Server Clock Time: Mon May 05 2014 22:32:31 GMT-0500 (CDT)

My Account Information In Home Authenticated: False Primary Account: True Provider Codes: S, Gt, Cy, Du, Fk, Ep, Eq, Hc, Dm, Cq, Hb, Eu, Ey, Ee, Fm, U, Gz, Fc, Eh, Bt, Gi, Ja, Bw, Gf, Bu, By, Bs, At, Em, Bl, Ix, Gd, Fo, Bp, Gw, Gr, Iy, K, Dg, Dt, Bn, Ha, Bi, Bj, Ce, Ez, Dx, Gk, Fh, Ef, Fd, Do, Fy, Is, Au, Ew, Ed, B, Dj, De, H, Fa, Ci, A, Fx, Gq, Cp, Jf, Cw, Ge, Ea, Cb, Eb, Bz, Jj, Co, Ir, Gh, Dp, Gn, Jc, Gg, Gl, Dh, En, Fi, Cd, Cf, Fb, Ar, Cg, Df, Cu, Ia, Cz, Br, Fe, N, Ex, Ga, Fw, Fz, Bx, Dw, Bb, Bc, Fn, Ff, Jm, Dv, Fs, Ct, Cs, Et, Cv, Gv, Fr, Db, Dr, Bm, Jb, Gm, Er, Fv, Dy, Cj, Bo, Dn, Ft, Bq, Jk, Aw, Je, Dc, Jl, Da, Im, Iz, Fq, Fl, Bv, El, Di, Fu, Cx, Dq, Fg, Fp, Ds, Eo, Gx, D, Y, Es, Gj, Ev, Ht, Gc, Fj, Cn, Ch, Gb, Eg, Cc, Ji Internet Subscriber: True Cable TV Subscriber: True Voice Subscriber: False
New Poster

Re: Error 4013

It's working for me again, please disregard.

Discussion stats
  • 1 reply
  • 725 views
  • 0 kudos
  • 1 in conversation