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Error 4007 not fixed

New Poster

Error 4007 not fixed

I still cannot watch HBO online. I thought this was fixed. I don't receive the error message any more but the video never starts.

Silver Problem Solver

Re: Error 4007 not fixed

Hello,

This still could be a issue that comcast is having on there end.

Official Employee

Re: Error 4007 not fixed


reasd wrote:

Hello,

This still could be a issue that comcast is having on there end.


Since you didn't get the error message, this issue is unrelated to that one that is now resolved.

 

Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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