Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,810,070

members

48

online now

1,955,251

discussions

Top

Error 3305

New Poster

Error 3305

Can't  watch recorded items error 3305, can't watch live programs or download recording. I am connecting fron a non home network. I am traveling away from home!!!!

Official Employee

Re: Error 3305


Jzayaspr wrote:

Can't  watch recorded items error 3305, can't watch live programs or download recording. I am connecting fron a non home network. I am traveling away from home!!!!


Are you traveling outside the country by any chance? Steaming and downloading are blocked outside the USA.




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
New Poster

Re: Error 3305

I was traveling to Puerto Rico, that is part of the US. I used to have DishAnywhere and Idid not have any problems when traveling between Puerto Rico And the mainland.
It loosk like Dish network is a better service!!!
Discussion stats
  • 2 replies
  • 652 views
  • 0 kudos
  • 2 in conversation