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Error 11700

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Error 11700

I Keep getting error11700 when trying to access Xfinity Stream. How do I deal with this?

Service Expert

Re: Error 11700


@SlipperyToy wrote:

I Keep getting error11700 when trying to access Xfinity Stream. How do I deal with this?


this issue is usually caused by either too many people using the account and activating too many devices or by closing the streaming web page with the 'X' instead of stopping the recording before closing the browser. If you have a program sweeping cookies for xfinity that could cause the count to climb. to fix this issue would you please verify you have changed the password then we can escalate this to an Official Employee to reset (deprovision) all the streaming devices on your account (they then have to log back in).




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Regular Visitor

Re: Error 11700

Password changed.

Service Expert

Re: Error 11700


@SlipperyToy wrote:

Password changed.


I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread from a Comcast Official Employee.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

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