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Episode on Xfinity TV won't play

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Episode on Xfinity TV won't play

I can watch other episodes in the series, but one episode won't play.

Customer Service Diagnostics

 

Build number
448
OS
Windows 10
Browser
Chrome 63.0.3239.132
Flash version
28.0.0
Status
away from home
Entitlements
tve-linear, cdvr, cvod, est, tve-vod, clinear
Last fingerprint
cloudtv_web_polymer_4.8.0_prod_1517698288234_5087
Stream provider
primetime
Video ID
tve/video/Hq4Bn99mNM2CrCcuK_O5miEr0sLSH_ut/
Media ID
comcast:tve:vod:guid:Hq4Bn99mNM2CrCcuK_O5miEr0sLSH_ut
Stream ID
WCD5wlBLjv0y
Error code
player.7510.10
Error description
Error retrieving MPX URL
Error aux info
http://link.theplatform.com/s/P_bgCC/WCD5wlBLjv0y?format=redirect
Video Provider
FOX
Video Source
TveVideo
Video Title
Next of Kin
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