Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,469

members

75

online now

1,952,554

discussions

Top

Downloads

New Poster

Downloads

Is there a way to download shows to my laptop running windows 7, I am a X1 customer.

I run the Xfinity TV app on my I-pad and it works great. can't seem to find the same app

for a windows based commputor. I can watch shows no problem, just cant download.

Official Employee

Re: Downloads


jcarco1 wrote:

Is there a way to download shows to my laptop running windows 7, I am a X1 customer.

I run the Xfinity TV app on my I-pad and it works great. can't seem to find the same app

for a windows based commputor. I can watch shows no problem, just cant download.


No, sorry. The ability to download is only supported on our iOS and Android apps. It is quite difficult to replicate on PCs and Macs due to the security requirements needed to protect the high value content (programmer contractual restrictions).

 

Best,
ComcastDan




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Discussion stats
  • 1 reply
  • 414 views
  • 0 kudos
  • 2 in conversation