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Downloading recorded shows laptop?

Frequent Visitor

Downloading recorded shows laptop?

When will the ability be available to watch recorded shows on a laptop? It's a nice feature to be able to do so on phone but much nicer on a larger screen. I have tried "streaming" recorded shows while away on business but lagging and poor wifi are an issue.
You should be able to check out shows anywhere.

Been waiting for this for a while. 🙁

Chris
Service Expert

Re: Downloading recorded shows laptop?


admiralct wrote:
When will the ability be available to watch recorded shows on a laptop? It's a nice feature to be able to do so on phone but much nicer on a larger screen. I have tried "streaming" recorded shows while away on business but lagging and poor wifi are an issue.
You should be able to check out shows anywhere.

Been waiting for this for a while. 🙁

Chris

question answered several times by Official Employees. Bottom Line is that contracts don't allow it (contracts between Comcast and the owners of the assets). All has to do with security so assets can't be stolen by the bad people.




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Frequent Visitor

Re: Downloading recorded shows laptop?

It still makes no sense as I am a customer with an account.  I pay for it and if I can't use I should be discounted.  Stupid.  I can't even download to a registered phone.  Again stupid and a waste of my money.

Official Employee

Re: Downloading recorded shows laptop?

Hello admiralct, the information that Rustyben shared is correct. I apologize if this is an inconvenience for you but this is for your protection as well as the owners of those assets/titles. You can download any recorded content to a portable device such a cell phone or tablet and take it with you so that you can watch all of your favorite shows anywhere at any time. If you're having an issue with the app on your phone please send me a private message with your full address and account number by clicking my name (ComcastAmir) and then clicking "private message me".





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