Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,876

members

31

online now

1,953,732

discussions

Top

Downloaded movie is stuck

New Poster

Downloaded movie is stuck

I downloaded a movie, watched it, then hit the return button. The movie disappeared from my list of downloads but is still listed as 'on the iPad' in the recordings section of my DVR and is unable to be deleted. Any suggestions? They are taking up space on my DVR unnecessarily.

Official Employee

Re: Downloaded movie is stuck

Try these steps

http://customer.xfinity.com/help-and-support/xfinity-apps/manage-authorized-apps-devices/




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Discussion stats
  • 1 reply
  • 377 views
  • 0 kudos
  • 2 in conversation