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Downgrading Services

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Downgrading Services

I must be imagining things but I am simply unable to find any way to change my service selections on the website.  Upgrading is fine but if one wishes to downgrade to a less-expensive service, I see no way of accomplishing that via the Xfinity website.  Does downgrading service require a support phone call?

Problem Solver

Re: Downgrading Services

Yes.

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