Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,857

members

13

online now

1,953,720

discussions

Top

Different % full numbers on DVR and website?

ANSWERED
Frequent Visitor

Different % full numbers on DVR and website?

On my actual X1 box DVR, it says it's 49% full but when I go to https://tv.xfinity.com/recordings it says it's 92% full. Why is it different? Is my DVR really 92% full and will start deleting recordings?

Accepted Solution

Re: Different % full numbers on DVR and website?


c33j wrote:

On my actual X1 box DVR, it says it's 49% full but when I go to https://tv.xfinity.com/recordings it says it's 92% full. Why is it different? Is my DVR really 92% full and will start deleting recordings?


The Cloud DVR stores up to 60 hours of programming while the physical DVR in your set-top box holds 100+ hours.

 

You can learn more in our Cloud DVR FAQ:

https://customer.xfinity.com/help-and-support/cable-tv/x1-dvr-cloud-technology-general-faqs

 

View answer in context
Official Employee

Re: Different % full numbers on DVR and website?


c33j wrote:

On my actual X1 box DVR, it says it's 49% full but when I go to https://tv.xfinity.com/recordings it says it's 92% full. Why is it different? Is my DVR really 92% full and will start deleting recordings?


The Cloud DVR stores up to 60 hours of programming while the physical DVR in your set-top box holds 100+ hours.

 

You can learn more in our Cloud DVR FAQ:

https://customer.xfinity.com/help-and-support/cable-tv/x1-dvr-cloud-technology-general-faqs

 




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Frequent Visitor

Re: Different % full numbers on DVR and website?

Thanks!

Service Expert

Re: Different % full numbers on DVR and website?


Topic now Closed.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Discussion stats
  • 3 replies
  • 276 views
  • 1 kudo
  • 3 in conversation