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Dexter videos not working....

New Poster

Dexter videos not working....

Trying to watch latest Dexter, keeps getting an error saying "we've encountered an issue with your video" on ipad2.  Tried other Showtime shows, they work fine, just Dexter (new episode and older ones) won't play

Silver Problem Solver

Re: Dexter videos not working....

does it work on your cable box??  how many devices do you have registered on your account, you can only have 3

New Poster

Re: Dexter videos not working....

Yes cable box is fine, ipad is only device other than cable box

New Poster

Re: Dexter videos not working....

Also tried clearing history.  Other videos work fine, just Dexter.

Silver Problem Solver

Re: Dexter videos not working....

its probably an issue on their end.   did you go to the settings on the ipad and to the xfinity app and clear the memory??   If not do that.  Also restart the ipad. 

Regular Visitor

Dexter

Unable to play episodes of Dexter Season 7 via the Xfinity App. Message reads: We've experienced some difficulty playing your video. No issues playing Homeland Season 2 or House of Lies Season 1. Is there a specific malfunction with Dexter? The problem exists on both my iPhone and iPad.  

Regular Visitor

Re: Dexter videos not working....

I did the suggestions and the Dexter videos still aren't working. I guess it's a Showtime issue.

Regular Visitor

Re: Dexter videos not working....

Dexter videos are now working on both iPhone and iPad for me.

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