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DVR online replay

New Poster

DVR online replay

Have trouble replaying recorded programs on the DVR while watching online from the website.  Images  jump every few seconds, sound is smooth.  Internet speed not a problem.  Will appreciate explanations and a solution, gotten worse lately.  Thanks!!

Problem Solver

Re: DVR online replay

Does is look like this? https://vid.me/x9r7

 

If so, this seems like it is happening to more people lately.

 

Send feedback either through the Xfinity TV app (Menu - Gear Icon (settings) - Help - Feedback) or through the XTV web portal (https://xtv.comcast.net/) (FEEDBACK link on lower left of page), and tell them about the stuttering and pixelation issue. Make sure you tell them what show(s) it was happening on.  Otherwise, I don't think the forums will get much attention.

 

The more people that complain through the app with negative feedback, maybe they will fix the problems.

New Poster

Re: DVR online replay

thanks!!

New Poster

Re: DVR online replay

My program would just skip ahead at random times. The show made no sense mid sentance going to parts later in the program

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