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DVR not recording

New Poster

DVR not recording

When I select a program to record I get the following message:

"Your recording space is low. You only have --% of your total recording space left. ........." 

When I check the available recording space it is 0% full. When I go to DVR clean up it is also 0% full.

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New Poster

Re: DVR not recording

Sorry, I forgot to mention the DVR is the Motorola model provided by Comcast.

Official Employee

Re: DVR not recording


mnbren349 wrote:

When I select a program to record I get the following message:

"Your recording space is low. You only have --% of your total recording space left. ........." 

When I check the available recording space it is 0% full. When I go to DVR clean up it is also 0% full.


Try unplugging your box for a minute or so and then plug it back in.

 

I suggest you do this before you leave the house or before you go to bed. It takes some time for the grid to fully load and for the cable box to fully sync back up again.

 

After you have done this, please try again and let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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