Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.




online now




DVR deletes recordings all by itself

Regular Visitor

DVR deletes recordings all by itself

I received a Motorola RNG200N. I've been recording shows, movies and the DVR freezes. Comcast then replaced the DVR with the same model on 060213. Started recording with new DVR and the DVR deletes the shows by itself. It has done it every day this week. I tried recording with different settings and it still deletes. On 060513, 060613, 060713 and 060813 deleted all shows in My Recording Today it deleted everything it was 0% full, then I recorded a movie it shows my DVR is 33% full with 2 shows listed. The DVR freezes and I cannot access anything using the remote. After 5 minutes I hit DVR on my remote, it shows I loss the menu and my recording goes from 33% full to 0% full. Is anyone having this much trouble as I am?


Discussion stats
  • 0 replies
  • 0 kudos
  • 1 in conversation