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DVR NOT working/recording

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DVR NOT working/recording

Hello,

I have our DVR set up to record TV shows and series, but within the past two weeks, the DVR hasn't recorded new shows. The day before it is set to record, it shows up in the "Scheduled Recordings" queue, but when the show comes on, it is NOT recording.

 

I have checked, and these are new episodes, there aren't any conflicts - time or otherwise and our DVR is only 49% full.

 

I can't figure out why it isn't recording certain shows. It seems to be random channels - FOX, CW, etc.

 

Please help!!

 

Thanks!!

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Official Employee

Re: DVR NOT working/recording


rhoetger wrote:

Hello,

I have our DVR set up to record TV shows and series, but within the past two weeks, the DVR hasn't recorded new shows. The day before it is set to record, it shows up in the "Scheduled Recordings" queue, but when the show comes on, it is NOT recording.

 

I have checked, and these are new episodes, there aren't any conflicts - time or otherwise and our DVR is only 49% full.

 

I can't figure out why it isn't recording certain shows. It seems to be random channels - FOX, CW, etc.

 

Please help!!

 

Thanks!!


Are you setting these recordings online or through the DVR itself through your TV?

 

If online, does setting up a recording through your TV work?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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