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DVR Manager never shows the same shows as the DVRs

Frequent Visitor

DVR Manager never shows the same shows as the DVRs

We have two DVRs (a DCT 3412 and a MOR200BNR) and, for both, whether I look through DVR Manager in the Comcast website, or through the TV Remote app, I have the following issues:

 

1) Scheduled Recordings sometimes shows entries that I haven't set up, or where the series was canceled - this has been confirmed with the actual DVRs not showing these entries

2) My Recordings never seems to show an accurate facsimile of what is on the actual DVRs - for instance, currently DVR Manager through the website is showing 5 episodes of The Librarians to watch on the DCT 3412, when the actual DCT 3412 only has 2 episodes left to watch, with the rest having been watched and deleted.

 

This does make it very difficult to work out what to watch next through TV Go etc when away from the home.

Silver Problem Solver

Re: DVR Manager never shows the same shows as the DVRs

I haven't had too many issues with the scheduled recordings, although be aware it can take a few hours for it to synchronize. It's not an instant update.

 

The list of recordings is always a mess and is often several days old. It never updates properly, and will show recordings deleted days or even weeks earlier.

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