Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.




online now




DVR Manager in TV Remote app and Comcast.net

New Poster

DVR Manager in TV Remote app and Comcast.net

I have had something strange happen in the last couple of weeks. My Comcast TV Remote app (iOS) suddenly stopped showing the "My Recordings" section for my DVR in the app. If I go to the Comcast.net site, it shows My Recordings as a tab but says "This DVR has no recorded programs" yet shows the proper % full for the DVR.


On the TV app, I found a show I wanted to record, but it only offers to help me watch it, the recording buttons are no longer there.


I am using one of the older Motorola DVRs - black box. Still appears to be functioning fine including recording new programs.


Nothing changed on my end that I was aware of. Any idea what's going on here? Did Comcast suddenly drop support for my DVR? I ask because the TV app when it first changed brought up some message about not supporting something on my DVR.




Discussion stats
  • 0 replies
  • 0 kudos
  • 1 in conversation