Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,094

members

89

online now

1,952,981

discussions

Top

Constant interruptions Netflix/Hulu

New Poster

Constant interruptions Netflix/Hulu

Several houses in our subdivision are having problems (primarily in the evenings) when trying to watch Netflix and Hulu. A one hour show takes an extra 20-30 minutes due to the constant interruptions..pausing to buffer. A service tech has been sent out, a new updated modem/router has been provided and the problem still exist. This neighborhood has over 1,000 houses. Why are so many of us having miserable experiences just recently with our Comcast service?
Discussion stats
  • 0 replies
  • 1072 views
  • 0 kudos
  • 1 in conversation