Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,809,741

members

55

online now

1,955,069

discussions

Top

Connection Error::3305

New Poster

Connection Error::3305

I keep getting Connection Error::3305 when I use the Xfinity TV app to watch the Blue Bloods show that was recorded on my DVR.  I am connected to the internet and had not problems watching other shows.

Service Expert

Re: Connection Error::3305


dlshumphrey wrote:

I keep getting Connection Error::3305 when I use the Xfinity TV app to watch the Blue Bloods show that was recorded on my DVR.  I am connected to the internet and had not problems watching other shows.


See if this link helps in any way:  https://customer.xfinity.com/help-and-support/internet/xtv-website-basic-troubleshooting/


The Support Forums are "public" forums and you should not post identifiable information - (full name, account number, address, phone numbers & email addresses).  Users of these forums are Comcast customers, the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing. Comcast Official Employees (OE) are identified with RED lettered User Names. Comcast Appointed Experts are identified with GREEN lettered User Names.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

New Poster

Re: Connection Error::3305

Same here, I've been receiving the connection error 3305 code on the xfinity TV app for a couple of days on the History Channel. Other channels seem to work fine.

BTW, the link above doesn't work any longer.
Service Expert

Re: Connection Error::3305


Topic now Closed.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Discussion stats
  • 3 replies
  • 1940 views
  • 0 kudos
  • 3 in conversation